Night Play Offer
Terms & conditions
Reservations can only be made via our website once payment is taken, the booking is final and will be subject to Clays booking terms and conditions and cancellation policy.
‘Night Play by Clays’ bookings are strictly 90 minutes in duration, please ensure you select the correct start time upon booking, arrive promptly for that time and notify your guests.
Clays operates a strict 18+ policy. Clays takes the safety of all its guests seriously and may carry out security searches and ID checks on or after entry to the Site. All players must be over the age of 18 and proof of ID may be required, if you look under the age of 25 we will ask you to prove you are over 18. If you are asked for ID at the entrance, this does not necessarily mean you will not be asked to re-verify your age by service staff. All Guests must submit to such searches or checks if required to do so.
Night Play is available for groups of 6+. If we have availability for smaller groups it will be available on our website.
Should you have any extra guests arrive on the day, they will be asked to book and pay on arrival, however please notify our Customer Service Team on [0203 011 4840] if you have any changes to your group size.
Pricing and Payment
Our pricing is £40.00 per person. Where £5.00 goes towards the game fee and £35.00 goes towards a bar tab to spend on the night. Your bar tab can be put towards all our beverages on our menu, subject to availability on the day. Full payment is required upon booking.
Bookings may not be re-sold or transferred for commercial gain. Any attempt to do so may result in cancellation of the booking without refund, and the holder of a re-sold or transferred booking may be refused entry or required to leave the site.
Your bar tab must be used on your event day, it cannot be transferred to another date or be used in any other way. By booking Night Play you agree to spend the £35.00 per person allocation or forfeit any outstanding spend.
Service and Gratuity
Our ticket does not include the service charge of 12.5% - this is discretionary.
Once your 90 minutes have concluded we are not able to provide any further beverages to your guests. You are welcome to order food and beverages from our bar subject to availability, this will be charged on top of your bar tab allocation.
All Guests must drink and play responsibly. Clays reserves the right to refuse entry or service to, or to remove, any Guest whose behaviour puts at risk the enjoyment and safety of its other guests.
Cancellation and No-Show Policy Bookings are non-refundable unless the customer cancels before 14 days of the Event. We will always try to accommodate any changes to move the booking to a different date, however this is based on availability and cannot be guaranteed on our peak days or times, or within our busy festive period.
For no shows or late cancellations, you will be subject to the full booking fee.
COVID-19 Safety Measures
If the event takes place during a pandemic or involves public health concerns, outline safety measures in place, such as social distancing, mask requirements, and vaccination mandates.
Occasionally, events may be canceled or postponed by the venue for a variety of reasons. If the event is canceled, please contact us for information on receiving a refund. If the event was moved or rescheduled, the venue may set refund limitations. It is your responsibility to ascertain the date and time of any rearranged event.
We know from experience that plans can and do change. Bookings made online are non-refundable unless we are given at least 14 days notice prior to your booking. We will always do our best to accommodate changes to your booking. For no shows or late cancellations, you will be subject to the full booking fee. Special promotions are non-refundable and are not transferable.
We reserve the right to refuse service or entry to any guests who do not comply with the terms and conditions above or exhibit disruptive, dangerous or illegal behaviour. The venue reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons and venue staff.
The Night Play booking is subject to our limitation of liability which can be viewed HERE.
Clays reserves the right to modify the terms and conditions at any time without customer notification.
Holly Jolly Night Play
From the 22nd of November 2023 to the 22nd of December, Holly Jolly Night Play is available to book for £50.00 per person, where a £10.00 game fee is included and a £40.00 bar tab.