Night Play Offer

Reservation Policy

Reservations can only be made via our website once payment is taken, the booking is final and will be subject to Clays booking terms and conditions and cancellation policy.

‘Night Play by Clays’ bookings duration depend on the group size. Please ensure you select the correct start time upon booking, arrive promptly for that time and notify your guests.

Age Limit

Clays operates a strict 18+ policy. Clays takes the safety of all its guests seriously and may carry out security searches and ID checks on or after entry to the Site. All players must be over the age of 18 and proof of ID may be required. If you look under the age of 25 we will ask you to prove you are over 18. If you are asked for ID at the entrance, this does not necessarily mean you will not be asked to re-verify your age by service staff. All Guests must submit to such searches or checks if required to do so.

Pricing and Payment

Our pricing depends on the slot selected.

Your bar tab, which is worth £30, can be put towards all our beverages on our menu, subject to availability on the day.

Full payment is required upon booking.

Bookings may not be re-sold or transferred for commercial gain. Any attempt to do so may result in cancellation of the booking without refund, and the holder of a re-sold or transferred booking may be refused entry or required to leave the site.

Your bar tab must be used on your event day. It cannot be transferred to another date or be used in any other way. By booking Night Play, you agree to spend the £30.00 per person allocation or forfeit any outstanding spend.

Service and Gratuity

Our ticket does not include the service charge of 12.5% - this is discretionary.

Last Call

Once your time slot has concluded, we are not able to provide any further beverages to your guests. You are welcome to order food and beverages from our bar subject to availability, which will be charged on top of your bar tab allocation.

Responsible Drinking

All Guests must drink and play responsibly. Clays reserves the right to refuse entry or service to, or to remove, any Guest whose behaviour puts at risk the enjoyment and safety of its other guests.

Cancellation and No-Show Policy Bookings are non-refundable unless the customer cancels before 14 days of the Event. We will always try to accommodate any changes to move the booking to a different date, however this is based on availability and cannot be guaranteed on our peak days or times, or within our busy festive period.

For no shows or late cancellations, you will be subject to the full booking fee.

General

We reserve the right to refuse service or entry to any guests who do not comply with the terms and conditions above or exhibit disruptive, dangerous or illegal behaviour. The venue reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons and venue staff.

Clays reserves the right to modify the terms and conditions at any time without customer notification.